Pure Beauty Collagen

JustPinas delivers anywhere in the US and also ships internationally (excluding the Philippines), at rates typically much cheaper than the time and gas it takes to drive to your nearest Filipino grocery.

We also ship to PO Boxes (see Shipping to PO Boxes) and Military (APO/FPO) addresses (see Shipping to Military Addresses).

Domestic Shipping Charges

Expedited shipping options are also available at checkout for an additional cost.

Shipping to PO Boxes is available but you must select USPS as the shipping method at checkout. Additional charges may apply.

Shipping to Military APO/FPO AddressesOrders shipped to APO/FPO addresses can only be shipped via USPS Priority. The package cannot be tracked after it enters the Military Mail System. Therefore, we are unable to determine the order delivery time. All orders shipped to APO/FPO addresses may take up to 60 days.Additional shipping charges will be applied to your card automatically if a shipping carrier other than USPS is selected at checkout.

International shipping costs are calculated in real-time at checkout based on the order weight and distance from San Diego, California location.

Our return policy is within 7 days. Must be returned within 7 days of the original shipment date. Otherwise, no credit will be given.

To be eligible for a FULL REFUND, your item must be unused and in the same condition that you received it or as long as it is UNOPENED with complete packaging.

We will carefully inspect items shipped back to us. 

PARTIAL REFUND will be given if items are ALREADY USED or OPENED. 

• Return Shipping Cost:

If a return is due to any fault of the customer, such as the customer ordered an incorrect item(s), or the customer entered the delivery address incorrectly, the customer shall be responsible for the return shipping cost. If the return is due to an error or fault of JustPinas, such as we shipped the incorrect item(s)  JustPinas shall be responsible for the return shipping cost.

Damages and issues

Kindly forgive us for this oversight. We are so sorry for any inconvenience caused.

Please inspect your order upon reception and contact us immediately if you receive the wrong item, so that we can evaluate the issue and make it right. (24hr. Policy) We don’t accept return or exchange item after the 24hr given. 

We do not accept returns if the item you purchased was damaged while in transit. We securely packaged the items to give the quality of service you deserve. So that the chances of the items being damaged are minimized.  In circumstances where you consider that a product is defective or wrong items was shipped to you, you should promptly contact us with details of the product, wrong items shipped and/or the defect.

If one of our products arrive incorrect, missing or faulty, simply send us an email at justpinasmain@gmail.com within seven (7) days upon receipt of order, and we will do our best to rectify it!

If seven (7) days have gone by since the receipt of your purchase, unfortunately we can’t offer you an exchange.

How to perform a patch test

The AAD recommends the following steps for patch testing a new skin care product:

1. Apply the product to a small patch of skin where a person is unlikely to accidentally wash or rub it away. Good areas may include the inside of the arm or bend of the elbow.
2. Apply the product to a quarter-sized patch of skin. A person should apply the product as thickly as they would when using it regularly.
3. Leave the product on the patch of skin for as long as it would normally be on the skin. If a person is testing a product that they would usually wash off, such as a cleanser, they should keep the patch on for 5 minutes or as long as the instructions advise.
4. Repeat the patch test twice a day for between 7–10 days. A reaction may not happen immediately, so it is important to continue applying the product for this length of time.
5. If a person’s skin reacts to the product, they should wash it off as soon as possible and stop using it. A person can use a cool compress or petroleum jelly to relieve the skin if needed.

Learn how to treat an allergic reaction here.

Importance of patch testing

Skin care products may contain many different ingredients. Some of these ingredients  a person’s skin or even cause an allergic reaction. By performing a patch test on a small area of skin, a person can see how their skin tolerates a product before committing to using the product over a larger area.

 While we work to ensure that product information is correct, on occasion manufacturers may alter their ingredient lists. Actual product packaging and materials may contain more and/or different information than that shown on our Web site. We recommend that you do not solely rely on the information presented and that you always read labels, warnings, and directions before using or consuming a product. For additional information about a product, please contact the manufacturer. Content on this site is for reference purposes and is not intended to substitute for advice given by a physician, pharmacist, or other licensed health-care professional. You should not use this information as self-diagnosis or for treating a health problem or disease. Contact your health-care provider immediately if you suspect that you have a medical problem. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease or health condition. JustPinas.com assumes no liability for inaccuracies or misstatements about products.

The seller of this item is not a dermatologist nor an expert in skincare. We aim to provide the best selling beauty products and we depend our judgement on which products to sell by reviewing the feedback of users and researching the products online. We are not familiar with the buyer’s skin type, condition, skin history, or sensitivity and can not make personal recommendations of any kind to any buyer. We are not liable for negative or damaging results that may be obtained by proper or improper use of this product on any person.

It is always best to consult your dermatologist before using a skincare product.